Last Updated on 1 month ago by Haruna Ayuba
The JAMB slip reprinting portal is under serious stress right now because over 2.2 million candidates are trying to access it at the same time. If the page is loading slowly, throwing errors, or not opening at all, you are not alone and your registration is not lost. Work through every fix in this guide before you panic.
- Key Highlights
- Why the Portal Is Slow Right Now
- Fix 1 — Try a Different Time of Day
- Fix 2 — Switch to Google Chrome and Clear Your Cache
- Fix 3 — Switch Between Mobile Data and Wi-Fi
- Fix 4 — Use the Alternative Portal Link
- Fix 5 — Check That You Are Entering the Right Details
- Fix 6 — What "Details Not Found" Actually Means
- Fix 7 — Visit a Cyber Café or Accredited CBT Centre
- What to Do While You Wait for the Portal to Load
- Scam Warning — Do Not Pay Anyone to Print for You
- Portal Access Quick Reference
- Frequently Asked Questions
Key Highlights
- The official portal is https://slipsprinting.jamb.gov.ng/main-examination — use nothing else
- High traffic on the portal in the final days before the exam always leads to delays and temporary glitches
- Google Chrome is the recommended browser — Opera Mini will not work
- Trying late at night is your single fastest fix — traffic drops significantly after 10pm
- Candidates who cannot access the portal can visit an accredited CBT centre for assistance
- The UTME runs from April 16 to April 25, 2026 — you still have time, but do not waste it
Why the Portal Is Slow Right Now
This is not a technical failure on your end. The portal usually experiences heavy traffic during peak hours, and last-minute printing can lead to panic if the system becomes slow or temporarily unavailable.
Think about it this way — every one of the 2.2 million registered candidates needs to print the same slip within the same narrow window. The mornings and afternoons of the first few days after reprinting opens are always the worst. The portal is not broken. It is overwhelmed.
JAMB does not always follow an exact fixed time when opening or updating the portal. Slips are released in batches, which means yours may not appear immediately even after the portal opens officially.
Fix 1 — Try a Different Time of Day
This is the most effective fix and it costs you nothing.
If the portal is slow or unavailable due to high traffic, try again later — preferably at night when fewer users are online. The sweet spot is between 10pm and 6am. Most candidates are not trying to print at 2am, which means the servers are quieter and pages load faster.
Set an alarm if you need to. A successful print at 1am is far better than a failed one at noon.
Fix 2 — Switch to Google Chrome and Clear Your Cache
Use a different browser like Google Chrome or Mozilla Firefox. You can also clear your cache and retry.
If you are already on Chrome, clearing the cache is your next move. Here is how to do it quickly:
- Open Chrome and press Ctrl + Shift + Delete on a computer (or go to Settings, then Privacy and Security)
- Select “All time” as the time range
- Check “Cached images and files” and “Cookies and other site data”
- Click “Clear data”
- Close and reopen Chrome, then try the portal again
Also make sure your browser is up to date. An outdated browser can fail to load government portals correctly.
Do not use Opera Mini under any circumstances. Opera Mini compresses web pages in a way that breaks the JAMB portal. If possible, use your phone only to confirm whether your slip is available, then go to a cyber café to print.
Fix 3 — Switch Between Mobile Data and Wi-Fi
Sometimes the issue is not the portal — it is your network. If you are on Wi-Fi and it is not loading, switch to mobile data. If you are on mobile data, switch to Wi-Fi. A different network path can bypass whatever congestion your current connection is hitting.
Also try switching from 4G to 3G if your phone allows it. Counter-intuitively, 3G is sometimes more stable for loading web pages than an overloaded 4G network.
Fix 4 — Use the Alternative Portal Link
JAMB has more than one entry point for slip printing. If one is not working, try the other.
| Portal | Link |
|---|---|
| Primary slip printing portal | https://slipsprinting.jamb.gov.ng/main-examination |
| JAMB eFacility portal | https://efacility.jamb.gov.ng |
| JAMB main website | https://jamb.gov.ng |
The JAMB eFacility portal is your main dashboard for managing your profile, printing documents, and checking results. If the dedicated slip portal is not loading, log in here and navigate to “Generate Examination Slip” from your dashboard.
Fix 5 — Check That You Are Entering the Right Details
Before assuming the portal is broken, confirm you are entering the correct information. Ensure the email address, registration number, or profile code you provide matches exactly what you used during registration. Even a small typo can prevent access to your dashboard.
You have three ways to log in. If one is not working, try the others:
- JAMB Registration Number (10 digits)
- Email address used during registration
- Phone number used during registration
If you have forgotten your registration number, use your email or phone number. If you have lost access to your email, use your phone number.
Fix 6 — What “Details Not Found” Actually Means
If the portal loads but shows “Details Not Found” when you enter your information, this is different from the portal being slow. JAMB releases slips in batches, which means your details may not be available immediately even after the portal opens. This does not mean there is a problem with your registration.
Check back after a few hours. If the message persists after 24 hours, visit a JAMB-accredited CBT centre with your registration details.
Fix 7 — Visit a Cyber Café or Accredited CBT Centre
If you have tried everything above and still cannot access your slip, take the problem offline.
If you do not have a printer at home, the best places to print your JAMB exam slip are cyber cafés, accredited JAMB CBT centres, and business centres near schools and markets, which usually offer this service.
Candidates who encounter difficulties printing their slips are encouraged to contact JAMB support or visit an accredited CBT centre for assistance.
When you go to a cyber café, take the following with you:
- Your JAMB Registration Number
- The email address and phone number used during registration
- Money for the printing service fee (usually between ₦200 and ₦500 depending on location)
What to Do While You Wait for the Portal to Load
Do not sit and stare at a frozen screen. Use the time productively.
- Confirm your registration number is correct and write it down somewhere safe
- Practise past questions for your four UTME subjects
- Arrange your exam day transport and confirm how long the journey to your centre takes
- Prepare the other documents you will need on exam day — valid ID, pencil, and registration slip
Scam Warning — Do Not Pay Anyone to Print for You
The official portal is free. Do not use third-party websites or pay any “reprinting agents.” JAMB does not charge for this service.
Anyone on WhatsApp or social media claiming they can print your slip for a fee, reschedule your exam date, or move you to a different centre is lying to you and collecting your money. The only legitimate cost you will pay is a small cyber café service charge for the physical printing — nothing more.
Portal Access Quick Reference
| Problem | Fix |
|---|---|
| Page not loading at all | Try a different time — late night is best |
| Page loading slowly | Clear browser cache, switch network |
| Using Opera Mini | Switch to Chrome immediately |
| “Details Not Found” error | Wait a few hours — slips roll out in batches |
| Wrong details entered | Try all three login options |
| Cannot access portal at all | Visit a cyber café or accredited CBT centre |
| Lost registration number | Use email or phone number to log in |
Frequently Asked Questions
Is the JAMB portal down right now?
Not permanently. High traffic is the most common cause of portal slowness during the reprinting period. The issue is usually temporary and resolves after some time. Keep trying at off-peak hours.
Can I print my slip using my phone?
Yes, but with limitations. You can use your phone to access the portal and download the slip as a PDF. However, you still need a computer connected to a printer to produce the physical copy. Do not use Opera Mini on your phone — use Chrome or any modern browser instead.
What if I successfully download my slip but cannot print it?
Save the PDF to your phone or a USB drive and take it to the nearest cyber café or business centre. They can open the file and print it for you. Make sure you print two copies in colour.
How many times can I reprint my slip?
As many times as you need. You can reprint your slip as many times as you need. The information on it will remain the same each time you print.
What if my details on the slip are wrong after printing?
Double-check your slip for accuracy — name, registration number, exam date, and centre. If you notice any discrepancies, contact JAMB or visit an accredited JAMB CBT centre for assistance immediately. Do not wait until exam day to raise this.
This article was published by CampusNinja.com.ng and last updated on April 10, 2026. Share this with every 2026 UTME candidate you know.
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